MOTU Audio Interface Firmware Updates

This document contains instructions for updating the firmware on your MOTU audio interface.

Table of Contents

Firmware Installation

Be aware of the orientation of the FireWire or USB plug when connecting it to the device. Make sure that the curved part of the plug is aligned with the curved part of the port. Forcing the plug into the port the wrong way can permanently damage the interface.

Audio Express

  1. Turn off the Audio Express.
  2. Disconnect the FireWire cable from back panel if it is connected.
  3. Connect the Audio Express to the computer by USB.
  4. Press and hold the Mic 1 knob on the front panel, and turn on the Audio Express.
  5. Release the Mic 1 knob when the word UP appears on the front panel LEDs.
  6. Open the firmware updater program, and follow the on-screen instructions to install the update.

828mk3 Hybrid, UltraLite mk3 Hybrid

  1. Turn off the device.
  2. Disconnect the FireWire cable from back panel if it is connected.
  3. Connect the device to the computer by USB.
  4. Press and hold the Page knob on the front panel, and turn on the device.
  5. Release the Page knob when the bootloader version number appears on the LCD.
  6. Open the firmware updater program, and follow the on-screen instructions to install the update.

828mk3, 896mk3, Traveler mk3, UltraLite mk3

  1. Turn off the device.
  2. Connect the device to the computer by FireWire.
  3. Press and hold the Page knob on the front panel, and turn on the device.
  4. Release the Page knob when the bootloader version number appears on the LCD.
  5. Open the firmware updater program, and follow the on-screen instructions to install the update.

V3HD, V4HD

  1. Turn off the device.
  2. Disconnect the FireWire cables from back panel if they are connected.
  3. Connect the device to the computer by USB.
  4. Press and hold the Value knob on the front panel, and turn on the device.
  5. Release the Value knob when the bootloader version number appears on the LCD.
  6. Open the firmware updater program, and follow the on-screen instructions to install the update.

8pre

  1. Connect the 8pre to the computer, and turn it on.
  2. Open the firmware updater program, and follow the on-screen instructions to install the update.

UltraLite

  1. Turn off the UltraLite.
  2. Connect the UltraLite to the computer by FireWire.
  3. Press and hold the Page knob and the Cursor knob on the front panel, and turn on the device.
  4. Release the Page and Cursor knobs when the words Firmware Upgrade appear on the LCD.
  5. Open the firmware updater program, and follow the on-screen instructions to install the update.

Traveler

  1. Turn off the Traveler.
  2. Connect the Traveler to the computer by FireWire.
  3. Press and hold the Cursor knob on the front panel, and turn on the device.
  4. Release the Cursor knob when the words Firmware Upgrade appear on the LCD.
  5. Open the firmware updater program, and follow the on-screen instructions to install the update.
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Updates

Future MOTU software updates will be made available through our website. Check for new updates at www.motu.com/download, or subscribe to our RSS feeds:

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Contact

Registered users of MOTU products are eligible for technical support. You can register your MOTU products by completing our online registration form. You can contact the Technical Support Department by telephone or through our website.

Additionally, many common questions are addressed in our online Tech Notes. You can search through the Tech Notes by title or keyword in the Support section of motu.com.

If you have questions about product registration, your motu.com user account, or other issues not related to technical support, please contact our Customer Service Department.

For pre-sales inquiries, product information, and MOTU dealer information, please contact our Sales Department.

If you have feature requests for any of our current products or ideas for new products, please use our online suggestions form at www.motu.com/suggestions.

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